Screen 02 · Real-Time Operations
Control Center Dashboard
Live operational pulse across all 32 stations on the Ahmedabad–Gandhinagar Metro. Real-time ticket flow, asset health, and SLA breach signals — refreshed every 30 seconds.
⚠ Breach Alert
TKT-3821 · Lift L-04 at Motera Stadium — 45 min to SLA breach · TKT-3829 · AC-12 at Kalupur — 1h 12min to breach · TKT-3812 · AFC-08 at Old High Court — escalated to Maintenance Officer · TKT-3835 · Escalator E-09 at Thaltej — assigned, in progress
Open Tickets
234
Breach Risk
12
Resolved Today
89
Active Technicians
42/56
Assets Monitored
1,240
30-Day Ticket Trend
Raised vs Resolved · Daily volume
Raised
Resolved
By Category
Open tickets · last 24h
Lifts72
Escalators61
AC Units46
AFC Gates35
Lighting · Other20
Station Heatmap · Ticket Density
Hourly tickets raised by station · last 24h · red = breach risk
Low
Breach
Motera Stadium
Old High Court
Kalupur
Thaltej
Apparel Park
Vastral Gam
Sabarmati
GNLU
000204060810121416182022
Screen 03 · Ticket Operations
Ticket Management
Complete searchable register of every maintenance ticket — with SLA breach colour-coding, asset linkage, and one-click bulk assignment for the operations desk.
All Open
234
Breach Risk
12
In Progress
86
Closed · 24h
89
Screen 04 · Supervisor Console
Supervisor & SLA Monitor
Live SLA gauge, technician productivity, and active breach alerts with one-click escalation — built for the shift supervisor's morning standup and live floor management.
SLA Compliance
Rolling 7-day · network-wide
78%
Target ≥ 90%
Live Breach Alerts
3 tickets requiring supervisor action
TKT-3821 · Lift L-04 · Motera Stadium
TKT-3812 · AFC-08 · Old High Court
TKT-3829 · AC-12 · Kalupur
Team Performance · Today
6 technicians on duty · zone-wide
| Technician | Zone | Assigned | Resolved | Avg Time | Load |
|---|---|---|---|---|---|
| Ramesh Kumar | North | 8 | 5 | 3h 12m | High |
| Priya Mehta | Central | 6 | 4 | 2h 48m | Normal |
| Sunil Patel | South | 9 | 3 | 4h 22m | Overload |
| Asha Verma | East | 5 | 5 | 2h 14m | Normal |
| Rajesh Kumar | West | 4 | 3 | 2h 36m | Light |
| Kavita Joshi | Central | 7 | 6 | 2h 02m | Normal |
Open Tickets by Station
Top 8 stations · live
Screen 05 · Asset Intelligence
Asset Master & Health
Hierarchical asset registry (Line → Station → Platform → Asset) with full failure history, health scoring, and AI-driven failure prediction at the asset level.
Asset Hierarchy
1,240 assets · 2 lines · 32 stations
▾🚇Line 1 · North–South684
▾🏢Motera Stadium38
▾Platform 1 — Northbound12
↳ Lift L-04 · 1.5T Passenger73%
↳ Escalator E-02 · 800mm
↳ AFC Gate AFC-11 · Tripod
↳ AC Unit AC-05 · 4.5T
▸Platform 2 — Southbound14
▸Concourse Level12
▸🏢Old High Court42
▸🏢Kalupur46
▸🏢Sabarmati Railway Stn52
▸🏢Doordarshan Kendra28
▸🚇Line 2 · East–West556
▸🏢Thaltej · Apparel Park · APMC ·…
⚠
AI Predictive Alert · 14-day Horizon
Lift L-04 · 73% failure probability within 14 days — preventive maintenance recommended before 10 Jun 2026
Lift L-04 · 1.5T Passenger Lift
Motera Stadium · Platform 1 · Mitsubishi NEXIEZ-MR
Installed
12 Aug 2024
Last Serviced
18 Apr 2026
Failure Count · 12 mo
7
MTBF · trailing
38 days
Asset ID
L-04 · GMRC-MOT-P1
Warranty
Active · 11 mo left
Maintenance History · Last 5
| Date | Type | Technician | Duration | Outcome |
|---|---|---|---|---|
| 18 Apr 2026 | Preventive · Lubrication | Ramesh Kumar | 1h 40m | Closed |
| 02 Apr 2026 | Breakdown · Door sensor | Ramesh Kumar | 2h 50m | Closed |
| 21 Mar 2026 | Breakdown · Motor bearing | Sunil Patel | 4h 15m | Closed · Repeat |
| 10 Mar 2026 | Preventive · Quarterly | Asha Verma | 1h 20m | Closed |
| 28 Feb 2026 | Breakdown · Motor bearing | Sunil Patel | 3h 48m | Closed · Repeat |
Screen 06 · Spare Parts
Inventory & Spare Parts
Real-time stock visibility with minimum-level alerts and AI demand forecasting for the next 14 days — every part linked to its consuming ticket and asset.
Active SKUs
248
Critical Low
4
Below Min
11
Healthy
233
4 Critical Low-Stock Alerts — auto-triggered to procurement
AI Demand Forecast
Next 14 days · predicted consumption by SKU
Lift Motor Bearing · L-BRG-04+ 6 units
AC Compressor Capacitor+ 5 units
AFC Gate Solenoid+ 8 units
Escalator Chain Link+ 10 units
AC Filter Set+ 14 units
Door Roller Assembly+ 4 units
Monthly Consumption · Top 10 SKUs
Last 6 months
Screen 07 · Procurement
Procurement Workflow
End-to-end purchase order traceability with multi-step approval chain, vendor performance, receipt tracking, and live budget utilisation — audit-grade by default.
Active POs
18
Awaiting Approval
5
Received · MTD
12
Approved Vendors
28
Active Purchase Orders
Showing 4 of 18 · sorted by approval stage
PO-2026-089
Lift Motor Bearing · L-BRG-04 × 30 units
Vendor: Schindler Bearings India · raised by Store Team · 24 May 2026
₹ 2.40 L
Total Value
✓
Raised
Store · 24 May
✓
Tech Review
Maint. Off · 25 May
3
Finance Approval
Pending · today
4
Vendor PO Issue
—
5
Receipt
—
PO-2026-090
AC Compressor Assembly × 4 units
Vendor: Voltas Industrial Solutions · raised by Store Team · 23 May 2026
₹ 5.80 L
Total Value
✓
Raised
Store · 23 May
✓
Tech Review
Maint. Off · 24 May
✓
Finance Approval
CFO · 25 May
4
Vendor PO Issue
In transit
5
Receipt
ETA 02 Jun
PO-2026-091
AFC Gate Solenoid × 24 units
Vendor: Indra Sistemas India · raised by Store Team · 22 May 2026
₹ 1.85 L
Total Value
✓
Raised
22 May
✓
Tech Review
23 May
✓
Finance
24 May
✓
PO Issued
25 May
5
Receipt
Pending · 28 May
PO-2026-088
Escalator Step Chain Link × 36 units
Vendor: Kone India Pvt Ltd · raised by Store Team · 18 May 2026
₹ 3.20 L
Total Value
✓
Raised
18 May
✓
Tech Review
19 May
✓
Finance
20 May
✓
PO Issued
21 May
✓
Received
26 May
Q1 Budget Utilisation
Maintenance procurement · ₹ allocated vs spent
62%
₹ 38.4 L of ₹ 62 L
Remaining₹ 23.6 L
Top Vendors · YTD
By value · on-time delivery
Voltas Industrial
98% OTDSchindler Bearings
95% OTDKone India Pvt Ltd
88% OTDIndra Sistemas
96% OTDRecent Receipts
Last 7 days · physical inward
PO-2026-088 · Escalator Chain Links × 36
Received at Sabarmati Central Store · 26 May, 10:42 AM · GRN-2026-1142
₹ 3.20 L
PO-2026-085 · Door Roller Assembly × 18
Received at Motera Sub-Store · 25 May, 4:18 PM · GRN-2026-1141
₹ 1.42 L
PO-2026-091 · AFC Gate Solenoid × 24
Partial receipt · 18 of 24 · Pending balance from vendor
₹ 1.85 L
PO-2026-084 · AC Filter Sets × 60
Received at Kalupur Store · 22 May · GRN-2026-1140
₹ 84,000
Screen 08 · Predictive Intelligence
AI Predictive Maintenance Engine
Per-asset failure probability modelling against 14-day horizon — auto-triggers preventive work orders, surfaces high-risk assets, and converts unplanned downtime into scheduled maintenance windows.
High-Risk Assets
8
Medium-Risk
23
Auto-Triggered WOs
14
Prediction Horizon
14 days
🧠
AI Engine · Operational Impact
Shifting maintenance from reactive to predictive — target sub-4h MTTR across the network.
Model: GMRC-PdM-v2.1 · trained on 24-month maintenance history · refreshed nightly · confidence interval ±5%
High-Risk Asset Watchlist
8 assets predicted to fail within 14 days · sorted by probability
L-04 · Lift
Mitsubishi 1.5T
Motera Stadium · P1
Failure probability73%
Predicted by 10 Jun
AC-12 · AC Unit
Voltas 4.5T VRV
Kalupur · Concourse
Failure probability68%
Predicted by 12 Jun
E-09 · Escalator
Kone 800mm
Thaltej · P2
Failure probability64%
Predicted by 14 Jun
AFC-08 · Gate
Indra Tripod Gate
Old High Court · Exit B
Failure probability61%
Predicted by 15 Jun
L-11 · Lift
Otis 1.0T Hyd.
Vastral Gam · P1
Failure probability52%
Predicted by 18 Jun
E-03 · Escalator
Kone 1000mm
GNLU · P1
Failure probability48%
Predicted by 20 Jun
AC-07 · AC Unit
Daikin 3T Split
Sabarmati · P2
Failure probability44%
Predicted by 22 Jun
D-17 · Train Door
Bombardier Auto-Slide
Coach 03 · Train Set 12
Failure probability38%
Predicted by 25 Jun
Screen 09 · Operational Analytics
Reports & Analytics
Standardised MTTR, SLA, repeat-failure, and budget reporting — automatically compiled across all 32 stations. Export-ready for monthly performance reviews and CAG audit submissions.
MTTR · 28-day
14.2h
SLA Compliance
78%
Breach Rate
22%
Total Closures
2,184
MTTR Trend · 28 Days
Hours to resolve · network average
SLA Breach Rate · by Category
% of tickets breached · last 28 days
Repeat Failures · Top 5
Same asset failing 3+ times in 30 days
| Asset | Station | Failures | Last | Action |
|---|---|---|---|---|
| Lift L-04 | Motera Stadium | 7 | 02 May | Replace Bearing |
| AC-12 | Kalupur | 5 | 22 May | Overhaul Compr. |
| Escalator E-09 | Thaltej | 4 | 18 May | Chain Service |
| AFC-08 | Old High Court | 4 | 25 May | Solenoid Swap |
| Lift L-11 | Vastral Gam | 3 | 20 May | Monitor |
Station Performance Ranking
SLA compliance %
| Rank | Station | Open | SLA % | Trend |
|---|---|---|---|---|
| 1 | Gyanjyot | 10 | 96% | ▲ 4 |
| 2 | Doordarshan Kendra | 12 | 94% | ▲ 2 |
| 3 | GNLU | 10 | 91% | ▲ 3 |
| 4 | Sabarmati | 12 | 89% | ▲ 1 |
| 30 | Kalupur | 28 | 68% | ▼ 4 |
| 31 | Motera Stadium | 36 | 61% | ▼ 6 |
| 32 | Old High Court | 42 | 58% | ▼ 8 |
Part Consumption vs Budget · Quarterly
₹ Lakh · top 6 categories
Screen 10 · Executive Layer
Executive AI Daily Briefing
A single morning summary for the Managing Director and Operations Head — AI-generated SLA score, highest-risk assets, prioritised recommendations, and a voice query interface. Zero report compilation.
AI Briefing · Generated 06:00 IST
Network SLA stable at 89% — three assets need attention before evening peak. AI recommends preventive action on Lift L-04 today.
SLA Score
89%
▲ 3pp vs last week
Open Tickets
234
12 at breach risk
AI Actions
14
work orders auto-triggered
Top 5 AI Recommendations
Ranked by operational impact · for MD review
1
Preventive maintenance Lift L-04 (Motera) before evening peak. 73% failure probability within 14 days · part L-BRG-04 available in stock.
2
Reassign 3 tickets from Sunil Patel · technician at 9 tickets vs zone avg 6 · likely SLA breach on TKT-3812 within 90 min.
3
Approve PO-2026-089 · Lift Motor Bearings · awaiting CFO sign-off · stock will deplete in 4 days at current consumption rate.
4
Old High Court station audit · 42 open tickets · SLA 58% · ranked last on network · suggest on-site supervisor visit.
5
Acknowledge top performers · Asha Verma & Kavita Joshi closed 11 tickets at avg 2h 08m — eligible for monthly recognition.
Top 3 Failing Assets
Highest failure probability · 14-day horizon
Lift L-04
73%
AC-12
68%
Escalator E-09
64%
Scheduled Maintenance Alert
Tonight · 22:00 – 03:00
Preventive maintenance window at Motera Stadium and Old High Court. Lifts L-04 and L-07 will be offline; Escalator E-02 brush replacement. Expected impact: minor passenger flow disruption during early morning service.
SLA Trend · Week-over-Week
7-day rolling · network
Resolved vs Raised · 7-day
Network · daily count
🎙
Ask METRO-NEXUS anything about your operations
Screen 11 · Identity & Access
User Management
Operator-level identity, role assignment and immutable audit trail. Every action across METRO-NEXUS — every escalation, every PO approval, every asset edit — is recorded here for CAG-grade accountability.
Total Users
42
Active Today
31
Roles Configured
5
Pending Invites
3
Immutable Audit Log
Last 20 actions · network-wide